Why Internet content reviewers burn out
David Graham, president of Telecommunications On Demand, the company near Orlando where [Internet content reviewer Ricky Bess] works, compared the reviewers to “combat veterans, completely desensitized to all kinds of imagery.” The company’s roughly 50 workers view a combined average of 20 million photos a week.
– “Policing the Web’s Lurid Precincts,” The New York Times: July 19, 2010
20 million images divided by 50 workers = 400,000 images screened per worker per 5-day week, or
80,000 images screened per worker per eight-hour day, or
10,000 images screened per per hour, or
167 images screened per worker per minute, or
2.78 images screened per worker per second.
Dear Mr. Graham: Do you really want to keep your reviewers from walking around the office like Christopher Walken in “The Deer Hunter”? Hire more reviewers.
(Due diligence: These insane calculations only hold up if you believe the numbers Graham fed the Times, which I don’t. Doesn’t anybody over there have a calculator?)